I hope that makes it more understandable why we are charging the prices we do.
Find HERE for an original screenshot from the post.
*Freight will be charged for Grinders and Kilns
All Pre-arranged Pick-ups are free except Grinders and Kilns as they are very heavy and take a lot of space on the pallet. All pre-arranged pick ups have to be organised before arriving in store. Our trade counters can become quite congested so to save your time it is best to have the orders pre-picked and avoid a lengthy wait.
We have a range of kilns available on our website under the “Products” then “Electric Kilns” tabs. We do our best to ensure that these are in stock at all times. Feel free to call or email us to check availability of your desired kiln.
Write us an email including the link from the kiln you are after and we will contact Paragon if they are available.
Different steel requires different heat treatment. Check out our steel guide, describing which steel needs which heat treatment.
If the goods are in stock and we always try to keep the stock accurate on the website you should have your order within 7 days. Shipping times can vary however and these are out of our control. If not all goods are in stock you will hear from a staff member to arrange a swap or backorder.
Don’t risk it- get flashback arrestors. Read this post about an accident that recently happened due to missing flashback arrestors. Join the “AUS/NZ Glass Artist Collaborations & Glass Art Sales ☮” Group and read the full post here.
When setting up an account on our website you generate a unique username and a password. The username cannot be changed, the password can be changed. You can reset your password and the new one will be sent to your email address. If you have any technical issues on the website please give us a call during business hours: 02 9648 5856